It’s a bold promise, but one that has been the key to Creative Resources’ success since the very beginning. How do we do it? It’s simple. Every client is fully supported by a designated Creative Resources Account Team. This team approach ensures two key things: Accessibility and Accountability. Our Account Managers work hard to be accessible to you whenever you need them – via email, phone or mobile phone, morning, noon and night. If, for some reason, you can’t reach your Account Manager, don’t worry — your Customer Service Representative is up to speed on your project and ready to answer questions, track down inventory and provide order updates. What if something goes wrong? After nearly 20 years and millions of products shipped, we know that sometimes things don’t go according to plan. In the rare instance that you discover a problem with a product, just let us know and we’ll make it right. We stand behind every product we sell, and we’ll do whatever it takes to resolve the issue and make good on our promise. We’re not satisfied until you’re 100% satisfied.